u/Frisk197

i ordered a k4 flex and batteries on their website directly since it wasn't showing on Amazon.

2 months later, the tracking says it's delivered but i never got anything. no call, nothing in front of the door or in the mailbox.

i contacted the support on their website twice now and even on discord but they're just ghosting me.

i lost 100€

did you guys experience something like this ?

how did it get resolved ?