I set up my new MacBook Air by transferring everything from my MacBook Pro via Time Machine. The MacBook Pro was set up with two users, eg, Joe 1 and Joe 2. This setup and corresponding files transferred over to the new MacBook Air.
When I tried to open Excel and Word files on the new MacBook Air signed in as Joe 1, I received a message that Office 2019 was no longer supported and I needed to upgrade the software. This was odd because the files opened on the MacBook Pro AND the Excel, Word and PowerPoint on the MacBook Pro were 2021, not 2019.
I decided to go ahead and purchase Microsoft Home and Office 2024 (Excel, Word, PowerPoint) to keep the software updated (not 365).
I downloaded the software and activated it.
The first thing I noticed was that Word and PowerPoint were duplicated in Applications (both 2024). Excel was not duplicated. I deleted one version of Word and one version of PowerPoint.
Signed in as Joe 1, I checked various Excel, Word and PowerPoint files. they all opened and looked normal.
I then changed users to Joe 2. Excel, Word and PowerPoint files will NOT open. (Spinning wheel and use of force quit) However, the three 2024 applications open up.
I read in a couple of places that I needed to delete com.microsoft.officeprefs.plist file. That file does not exist in the library.
Why are the files associated with the second user (same machine) not working?
How can I correct this?