u/FlyingDev

I have a FTTP install scheduled for tomorrow. I’m hoping that the engineer will be happy to run the fibre into my basement (which is directly below my front door/only access point). There is already a hole between the floor and the basement and a (disused) TV aerial cable running through the same hole. It can be pulled through with a bit of resistance.

Is this a run that an Openreach engineer would be willing to do? I have been told anecdotally that they won’t run between floors, but given this is 2 meters and already a hole between the two, I don’t know if they would in this case?