u/Fluid-Tank2098

Problem/Goal:Hindi alam ang mga rules sa call center

Context: So, i saw a post where an agent is using Google translate to translate his script from tagalog to english. Is it really ok to use Google translate for a Non-voice account? What are the rules when you are taking a complain/concern in your non-voice account?

reddit.com
u/Fluid-Tank2098 — 3 days ago