u/FlorianTheLynx

So my i3 used to charge fine on IOG with a Zappi charger, with the Octopus app talking to the i3. Then Octopus and BMW fell out and the integration went out the window.

The obvious thing would be to get the Octopus app to talk to the Zappi charger instead. If I onboard the charger with the i3 plugged in, which is what Octopus Support suggested, it insists on talking to the car not the charger, which is not what I need.

Octopus then suggested plugging in a different car (I had a rental Kuga hybrid) and onboarding that instead. This did indeed get the app talking to the Zappi charger. However, the i3 then stopped charging fully. I suspect this is down to the app thinking the battery is a lot smaller than it actually is, because it’s expecting a Kuga not an i3. But I could be wrong.

So how do I get the Octopus app to talk to the Zappi charger but properly charge the i3?

IOG has been a pain in the arse for me throughout. Not much point in having an EV and a smart charging plan when the car isn‘t properly charging. Everybody else seems to make it work, but Octopus Support haven’t been able to get it working properly for me yet.

Thanks!