How are photos supposed to be managed? We had a bit of a situation.
Hello there. My grandma passed recently and the funeral home we used was a total mess with the tech side of things. I’m honestly just trying to figure out if this is the industry standard or if we just picked a bad place. There were a bunch of oddities but theres one that I wanted to discuss here.
We wanted a slideshow for the service, but the director just told us to "email the photos over" or drop off a USB. My family is spread out all over the country (we were even thinking of not having a real funeral because of this), so I ended up with like 15 different email threads from cousins and aunts and digging through my parents albums. Some were high-res scans, but half of them were just people taking a picture of an old physical photo with phones that looked horrible.
When I finally got the files to the director on a drive, he basically said "we just play what you give us." On the big screens the old faded ones looked so blurry you could barely see her face. It felt like a part-time job for me to organize all this and honestly it made my grandmothers passing more sad / admin heavy than it felt was necessary and the result was kind of bad. It was awkard.
Is there a normal way folks handle this and some industry standard. I am writing to the director with some feedback of how we felt it went and I didn't really find much on Google. Like, is there a portal or a specific app families are usually given to upload to? And do you guys ever help with fixing up the really old/faded ones so they don't look like crap on the screen, or is that always the family's responsibility and then what do people use in that case.
Thanks for reading my rant / any input..