Hi everyone,
I’m a caregiver and dealing with a difficult situation with one client. She cant walk and uses a device but doesnt want to feel any kind of even little pain and want to be relaxes all the time
She often refuses to go to the washroom during my shift. She says she is comfortable and wants to decide on her own when to go because she feels independent. Even when it’s obvious she might need to go, she still says no. She doesnt get her brief changed for hrs and can only be controlled by her son who comes to help put her to bed.
When I try to explain or encourage her, she says I’m arguing with her and gets upset. She has also mentioned feeling embarrassed about the situation.
What’s confusing is that she cooperates with other caregivers or family, but not with me.
I’ve tried:
keeping things calm
not forcing
using simple phrases
offering multiple times
But it turns into resistance or refusal.
How do you handle a client who:
wants control over decisions
refuses care
and reacts negatively when you try to help?
Any real-life tips would really help. I want to do my job properly but not make things worse.
Thank you 🙏