u/Fickle_Management597

▲ 1 r/paypal

Can anyone in Peru (or LATAM) actually verify their PayPal account for PYUSD? I’ve been stuck for over a month.

Hi everyone. I’m posting this to see if I’m the only one experiencing this, because PayPal support keeps giving me contradictory answers.

My situation:
I’m in Peru, my PayPal account is years old and has always worked fine. About a month and a half ago, the option to buy PYUSD appeared. When I try to complete the extra verification it asks for, it always gets rejected with the message: “We were unable to approve your account for crypto.”

Here’s what happened after contacting support:

  • 1st chat: They asked me to submit biometric documents and scheduled a callback. They said it was resolved — it never was.
  • 2nd chat: They told me to confirm my card. I did, waited 5 business days, and the error remained.
  • 3rd chat: After reviewing my account, the agent literally told me that “crypto purchasing isn’t fully enabled for LATAM yet, which is why you’re seeing that error when you try.” I was told to wait 72 hours — I’ve waited, and I still can’t get verified.

Has anyone in Peru actually managed to get verified and buy PYUSD? Or is this a widespread issue?
I think that if the feature isn’t fully operational here yet, PayPal should be transparent about it instead of having us waste time jumping through hoops. Any similar experiences would be really helpful to know.

reddit.com
u/Fickle_Management597 — 6 days ago