If you look at my post history, you’ll see I’ve talked about certain customers with extremely strong body odor that literally makes me gag and eventually vomit and swallow if I’m around it for more than a few seconds. Recently, I started making MOD handle a couple of particularly bad regulars because I’m at the point where I just can’t deal with it anymore. Some days it's zero particularly stinky others it's three particularly stinky customers.
I would literally hunt down my coworker tell them hey you're ringing these people up or I'm going home "sick".
By the second or third day (probably sooner, but I only heard about it later) they complained to SM. I was then accused of “not doing my job” and was threatened with having my hours cut.
Here’s where it may have backfired on them: I took a screenshot of the threat and sent it to DM with a short explanation. I pointed out that I’m taking a brief, strategic break about five minutes at most and it’s the only break I get while others are regularly taking 3-4 10 minute smoke breaks if you include their bathroom breaks over an hour of paid breaks. I asked them why I’m not allowed a single much needed fresh air break while others take smoke breaks whenever they feel like it?
DM didn't respond but SM must have been forced to apologize and ensure me my hours weren't going to get cut and "I'm allowed to take breaks when needed up to 15 minutes every 4 hours". There's now a printout of the break SOP and the smokers are supposed to limit it once every 4 hours.
Naturally this made me the enemy but IDGAF besides my hours getting cut they can't make my work day any worse.