I want to give some thoughts about transitioning from the military to civilian work.
I was 19 years in the military, mostly support roles (systems administration and information handling). It has been 2 years now in the civilian world. My first job in the civilian world was an administrative job, where I did a lot of the same stuff that I did in the military.
TLDR:
- People see straightforwardness as unfriendly behavior.
- People are incapable of making decisions.
- Everyone has to validate your expertise.
- Measuring and discussing impact on environment.
- Constant evaluation of your performance and cooperation.
Here are some observations that I either never had or had very little in the military.
- People get offended easily
One of the first things I learned was to be as unstraightforward as possible when talking to someone. People really don't like when you present your input or question as short and specific, they take it as unfriendly and offensive. Also people immediately tell my boss when they feel I wasn't friendly enough. So I have been working a lot of my personality to pretend to be more friendly. This also applies to emails. My boss said that before I send an email, I should process it through an AI filter to make it "more friendly".
- People are afraid to make decisions
People are afraid to make decisions, even whey they are in a position to make the decision. Many times I need someone to answer a question but they are incapable of telling me. Instead they say things like "I take this on the agenda and discuss it at the department meeting next Wednesday" or "I have to check this with VP". Which means I often never hear back.
In the military this was never a problem when I asked a captain "Is it better to set this to 20 or 50 for your department?" Nobody took such questions to meetings or higher-ups.
- Inclusion
I created some procedural documents, but as it turned out I cannot submit them to management for signing and release. Apparently there is procedure of "inclusion", where you first have to inform everyone at the company about the draft, and everyone can comment on it. Doesn't matter that you are the only expert in the company. So I had to send an email to "allcompany" and ask for unnecessary input, from people who are not experts, and most of them don't ever even need these technical procedures. For me this feels like mistrust - "we need everyone to validate your work".
- Environmental
I got an email from management, they wanted that I calculate how much CO2 will be saved by implementing our new information management system. I have no idea how to calculate this, so I just asked ChatGPT about an estimate it and presented arbitrary numbers. Also there was a specific committe who got together and discussed how to make the office more eco-friendly. And we have to take online environmental courses.
- Constant evaluation
An evaluative meeting with my boss two times per month about how am I doing and what is my progress with work. Also the meeting where I am being told that again someone complained I wasn't friendly enough.
Also several times a year filling out various questionnaires where we are asked to evaluate and comment on departments, cooperation, projects, etc. For example "On a scale from 1 to 10, how do you evaluate your cooperation with the financial department?". I really don't know. Is 5 considered bad? Or 7? What do you even do with this information.