u/FalconFails

So I have just recently moved house and when I went to watch Netflix on the tv it got stuck at 0%, I’ve tried all the usual suspects like network strength and updates, all other streaming platforms work just fine and even a separate Samsung tv works with Netflix just fine, I’ve tried factory resetting, i even tried connecting the tv to my mobile hotspot which made Netflix load but when back on WiFi nothing again, I don’t know what else to try.

The tv is model number UE65MU7070 it’s on latest software, the only other thing that could possibly effect it is that my home broadband is running on a 5g mobile router, thanks for any help.