u/FaisalHadiMarz

I’ve loved using my Note Max for over a year for productivity, but unfortunately just noticed a small hairline crack in the screen.
Since it's out of warranty, I contacted customer service. They stated the device must be sent to China for a full screen replacement at my expense. For a $600+ device, the quote is extremely high:
“The repair fee: USD360 (replace a new screen) + USD100 (replace a new back cover if needed) + USD25 (back freight cost) 
The shipping address: USA.”
Has anyone else dealt with this? Are there any cheaper third-party repair options in the US, or is it better to just buy a new device at this point? Any recommendations are appreciated!

u/FaisalHadiMarz — 8 days ago