I lost access to my account after 4 years of working here!
I got this Aether REjoin email after I was removed for absolutely no reason and without notice.
after submitting the onboarding for the second time I found my account deactivated.
and the chatbot you have keep telling me that the decision is final.
I know exactly what happened and I literally did nothing wrong I did not cheat, I did not use AI NOTHING!
cause Aether is not rocket science to begin with, nobody has to cheat on Aether .
I've had a couple of power outages today so I was afraid to lose all progress during the onboarding if that happened again, so I copied my own answers saved them in a note, thank god no outages happened during the onboarding so I deleted them after submitting .
the system detected the copy action and deactivated the account for good !!
so yeah, I admit I copied my answers and maybe that's against your whatever guidelines, but that can defiantly be communicated via a warning or a temporary suspension or any form of communication.
after 4 years I didn't even receive a warning or an Email, nothing at all.
and the sad part is that it's irreversible, so no one can say oh you did something terrible that we can not discuss.. that is literally what happened.. a human error that's not fatal by any means and can defiantly be fixed.
so I wonder if anyone might care to help solve this issue out or at least tell me what options do I have at this point ?