▲ 1 r/micro1_ai
Verification System Rejecting Valid ID Documents Repeatedly
I already passed the assessment process, but now I’m completely blocked by micro1’s identity verification system.
I’ve tried:
- ID card
- Residence Permit
Both are valid, not expired, original physical documents, and scanned clearly.
But the system keeps rejecting them with:
“Please use another identity document.”
I also emailed verification@micro1.ai and support@micro1.ai multiple times, but all I receive are the same automated AI replies repeating the exact same instructions again and again.
No actual human support.
No real explanation.
No solution.
I already followed every instruction:
- clear lighting
- original document
- uncropped image
- exact matching name
Still failing repeatedly.
At this point it feels like nobody is actually reviewing the case manually.
Has anyone here successfully solved this problem or reached a real support person?
u/Extension_Till6230 — 16 hours ago