I woke up in Barcelona yesterday I am home in bed in Southern California instead of being on a plane right now thanks to United.
This is why. Sunday evening I had my boarding pass on my phone ready to fly home from Barcelona. Then I got text telling me of possible weather delays on my connection at ORD and I could change my flight with no charge. I decided to trust them. I changed to a flight to FRA that had a direct flight to LAX. I got home to my house early afternoon. Our original flight would have arrived around 10:30 PM so we got home around 10 hours earlier.
Just now my wife asked me to check our original flight (we did miss out on about 10 extra hours in Barcelona). Our original flight from ORD to LAX was delayed 5 hours and is scheduled to arrive at 3:45 AM.
Very happy United was proactive on this potential problem and gave me an option to avoid it.
Thanks again.