Hello, I have a question for you
I tried to get an Uber for my dad
Reserved a ride for a certain time
And it said it was reserved
All of a sudden, 10 minutes later thinking I had it reserved. I saw a green button it said “confirm”
So when I tapped it it said your ride has been confirmed and then it suddenly said it was seven minutes away and then I said to my dad well I don’t know why it’s trying to say it seven minutes away when I had a time reserved
So then the guy that came earlier, went ahead and picked my dad up, and then all of a sudden I look up inside notification that the other guy that was supposed to come at the time I chose was only five minutes away so that I quickly canceled him.
Why did that have to happen? Was that a glitch in Uber and why does it seem like the Uber app is such a mess?