u/Exciting_Report_82

Hello-

I’ve been a 5-star diamond shopper since 2019.

Today, I had a delivery where I was unable to locate the customer’s entrance (big apartment building). The train and train boarding area was blocking the main entrance so it was difficult to see. And there was police activity surrounding the building.

On top of all this confusion, the customer was not responding to calls or messages.

Upon arrival in the area, I clicked “arrived” in the app.

I circled around the block a couple of times (about .25 extra miles) looking for the entrance.

Then finally the customer responded. Apparently I was in the correct location and he came out to get the bags.

Does anyone know if I will be receiving the “fraud” warning system generated email due to all this bs?

I hope not. But I made sure to document the situation in chat with the customer and I had a phone support agent document this issue on the order page.

Thanks in advance-

Hello-

I’m a diamond cart 5 star shopper. I’ve been a diamond cart 5 star shopper since 2019.

So it’s dead at my go-to store. I’m thinking about going to Costco to knock out some orders.

But here’s the thing; if I go to Costco, those orders will cause my speed to become slower. And when my speed becomes slower, I will lose out on the high paying orders at my go-to store once business picks up again.

It’ll take me time to get my speed metric fast again.

Thoughts anyone?

Thanks.