u/Every_Comedian5961

I ordered two pair of shoes for my birthday in February from ASOS and they did not fit. This was my first order and once I returned the shoes and saw they received it back in FEBUARY and have since been fighting through hell with their chat and email to acknowledge my return. Then on top of that they banned my account. I used Afterpay and opened a dispute, but ASOS submitted a generic response saying they closed my account and to submit the return and they closed the dispute. Help!!