u/Even-Stomach-3241

Image 1 — Swiggy COD orders don’t have cancellation option??
Image 2 — Swiggy COD orders don’t have cancellation option??
▲ 1 r/swiggy

Swiggy COD orders don’t have cancellation option??

I recently ordered from Swiggy and placed the order for Cash on Delivery. Realised I had ordered wrong immediately as soon as order was placed and wanted to cancel it. Bvgg

Although all this happened right within a minute, Swiggy support refused to cancel the order saying “Since the restaurant has already started preparing your order…”. I wanted to cancel my order and raised multiple support chats to cancel it within 2-3 minutes or placing the order, but got rejected by the chatbot itself without any option to connect to a real agent.

What is one even supposed to do in such a scenario?? Can I not at all cancel my order if I opt for COD???

u/Even-Stomach-3241 — 10 hours ago