Issues with transferring tickets to stubhub
So, I bought tickets to a concert 8 of them. 3 of them were sold 10 days before the event. I sold 4 more and there all pending transfer. The 3 i sold were pre uploaded and sent and accepted right away. I never got a confirmation email from ticketmaster but it shows on my ticketmaster that there transfered to so and so x3.
Everything's good but I decided to go to the event so I wanted to cancel one of my listings. I called stubhub before I did it so I didnt cancel someone else's ticket. We figured out which ticket it was so I could cancel the preuploaded ticket to stubhub. We'll it canceled the entire order of all 7 tickets. Now its saying they tickets that were transfered are not sent.
Stubhub is threatening that if I dont send the 3 tickets I will becharged for replacement tickets. I already sent 3 to them. Ive talked to stub hub for 10 hours over this the last 4 days because they are continuing to send me emails even though they say I won't be charged.
Well today I called and they said now they need proof of transfer and proof of acceptance. I called ticketmaster and they said they can't provide me with confirmation of the tickets and its a stubhub problem because the tickets have been sent. I told them I need a paper trail and they say there's nothing they can do. I ask for the fraud department and they tell me they can't. I call stubhub and they tell me they will try to call the buyer but I havent heard anything in 24 hours.
Now im wondering am I screwed on this? Im starting to think im gonna just have to eat my losses on this one. I already sold these tickets below what I paid. I was gonna go with family but people are sick and now it might just be 3 of us and id have to buy 2 more (pathetic I know) but this experience make me almost hate this band now but im trying to stay positive. Anyone else have experienced anything like this. Ive checked my emails there not there. I almost feel like preuploaded tickets dont get confirmation emails.