u/Erik-Teddy

Can somebody tell me as a seller are you covered if somebody refuses to pay import charges for the item you sold them? I sold a box of shirts to somebody in England a month ago and it was stopped in customs where a fee needs to be paid. The buyer said to me twice over text they would sort it out. After two weeks they then refused to do so and ignored my messages when asking for an update. Eventually they came back and said it was too high and they won't pay it after previously saying twice they would and they were returning it. They then said they want to post it via a courier they work with to get it cheaper and they would pay it. I never agreed to any of this. I posted the item on the 1st of April. It has been in customs since the 7th. The buyer ignored my messages after saying they would sort it out up until the 23rd saying they aren't paying it and have asked for a return and said they would use their own courier to get it which again I never agreed too. I have not heard from them since. Today the 29th I see only now is the return starting I'm guessing because they waited for the time in customs to be up. The fact I have all of this in texts saying they refuse to pay and about them saying they will get their courier to pick it up (which I doubt) am I going to be covered if they try to open a case? What will happen if a case is open? Sorry it's very confusing