u/Enterprise-NCC1701-D

So I did the quest "In the shadow of the mountain" the other day, and now when I go to the quests menu it just says to prepare for the OWLS and I see a bunch of question marks for the next tasks. I have completed all the professors assignments and did the mission with Sebastian where you find the scriptorium as well as waiting a few days using the wait option in the map, but I still don't know how to start the next quest. Is there something I need to do to advance the story so I can start the next quest?

So yesterday I noticed that for some reason I no longer have the options to pause the video or to go forward or back by 15 seconds. For example when I tap on the screen the buttons don't appear. Also when scroll back through the time the screen will be distorted/blurred or I will see the picture but it will be frozen. The live view seems to work fine and I still get notifications when it sees something but that's about it. Also my mom seemed to have the same issue at least with the buttons not appearing when using here phone.

Any ideas on what's happening and how to fix it?

Thanks

Edit: Oops so it turns out the issue was that somehow Google wasn't able to process a payment for the premium home subscription and we had to renew it.

So I am currently playing the game as a Slytherin and in the common room there is a set of stairs that if you try to go up, it turns into a slide and your character says something about not being allowed up there, and I am wondering if at some point you will eventually be able to access that section of the common room. I just finished the quest where you learn the unlock spell and have to steal the moon statues from the faculty tower.

Thanks.