Can't Appeal due to Lockout
So I've been fighting with the discord bots for nearly a month now. 25 days ago I got locked out of my account and emailed about a community guidelines violation. I can't even appeal or see what they're accusing me of having done because the authentication method will not send me a text message to recieve a code to log in with my normal log in credentials. I've contacted support, I've tweeted at them, even provided video evidence of me not getting a text message code. I've only gotten bot responses and the one time I think I reached a person and sent that video, they disappeared and it's been two weeks. Now I've been informed by a friend on a backup that while the account is still active but suspended, our old messages and I'm assuming all my messages, have been deleted. What sort of dogshit company has discord become?