Below tenant unreasonable noise complaints { Toronto , CA}
Okay so we moved in may 1.
My fiancé and I + our 3 year old son,
We are respectful people who work 5-6 days a week from 9 am until 6pm.
About 4 days ago our super come to our door to let us know we had a noise complaint from the downstairs neighbour, that our son apparently specifically was making noise( not sure how they could say it was him or us but I digress ) even though he was at a sitters the night in question, we DO NOT let our son play inside the apartment and whenever he does run we stop him IMMEDIATELY.
Tonight I was doing the dishes at 8:30 pm, I dropped a Tupperware and they stared ramming the ceiling shaking my floor, about an hour later my son dropped his iPad and again banging shaking my apartment, scaring my son, even louder this time…
My finance went down to let them know as friendly neighbours we try to keep it down , but these are not intentional noises, not outside quiet hours and reasonable home noises
But they did not answer the door.
Will be talking to super but
Any advice ?