u/Electrical_Remote_18

In the latest update to the hell on earth cisco support ticketing system represents to me, they released fully AI responses to new support cases.

A case was created for a device that had a kernel panic. The response was from "Sherlock Holmes" a cisco ai support account. It generated a response formatted exactly as chatgpt would appear. It said to check power and do some show commands next time the switch has the event again (the event that cripples our network).

This shit should be illegal.