hi everyone,
i am a six year SSV who transferred to my current store two ish years ago in order to still work and get myself through school.
ever since i got to this store, i’ve had problems with my store manager. the environment i transferred into was incredibly cliquey and gossipy, and i soon learned the SM had no issue also participating in these kinds of things.
ever since, she’s just done all kinds of shady shit, and damn near the entire crew has wanted to call ethics on her multiple times. the specifics are genuinely so dense i don’t even know how to begin summarizing it, but they do involve potential time theft (she constantly changes her start times / takes herself off the schedule without any communication), seemingly discriminatory behavior (only disciplining some people and not others who do the same things),etc etc etc. those are actual behaviors, but she’s overall just such a genuinely mean person. so many of my baristas have come to me either severely anxious or upset after interactions with her due to how condescending and belittling she can be. i have plenty of text message screenshots from my coworker friends who have vented to me about conversations they’ve had with her where they mention her specific verbiage.
my current frustration/catalyst is with the fact that one of my coworkers witnessed her and an ssv making fun of me for saying i cut a cleanplay short due to not feeling well.
——for context, the night of this cleanplay being referenced i left a note for the next morning explaining how i didn’t feel good, acknowledging it wasn’t my best work, apologizing if i missed anything, and stating that we really tried our best.
i just feel really belittled and small; i work really hard, i do these clean plays every week, i don’t call out often, and im constantly trying to handle any sort of coverage regarding me or the baristas on my shift myself, even if i /they are sick. we still managed to get a lot of the cleanplay done (just before close instead of after), and i was still questioned passive aggressively via text on my day off/the day after the cleanplay, and then i guess later ridiculed while i wasn’t in the store.
we’re all just so afraid she’s become sort of invincible.
it seems like the DM and her are buddy buddy (she’s constantly being asked by the dm to oversee the district, the DM doesn’t come to our store as often as he does others, etc.) so i worry if i file a complaint—even with the backup of probably 90% of the crew,—it will just go to my DM and be brushed under the rug.
i called my old SM at some point to ask for advice about this because she’s heard stories about my new manager so was already aware of her behavior. she strongly encouraged me to call, told me how it’s gone for her when she’s had to call, etc., but was sure to emphasize it’s 100% my choice and that she understands my apprehensiveness.
has anyone ever had to file a complaint with e&c about their SM while being worried about the DM having some sort of favoritism for them? how did that go? how realistic is it that i wont actually get retaliated against, even if i do it totally anonymously? i’m very conflicted, im graduating in a couple months and want to transfer out again when i move, but im not sure if this could jeopardize that.