u/EithanArellius

I recently sent in my Twistura D-Minor because the DAC was clearly defective, and the response I got back was basically “everything is working fine.”

But that’s just not true.

The DAC has multiple issues:

* It doesn’t connect properly half the time

* Sometimes only one side works

* It randomly triggers Google Assistant / Gemini

*Volume spikes on its own

These aren’t minor inconveniences,it’s straight-up unusable at times.

What’s frustrating is that it feels like they didn’t even properly test it, just ran through a checklist and cleared it. The whole process feels rushed, like they’re just trying to get through backlog rather than actually evaluating the product properly.

I expected better from Headphone Zone given their reputation, but this experience has been really disappointing.

I recently sent in my Twistura D-Minor because the DAC was clearly defective, and the response I got back was basically “everything is working fine.”

But that’s just not true.

The DAC has multiple issues:

* It doesn’t connect properly half the time

* Sometimes only one side works

* It randomly triggers Google Assistant / Gemini

* Volume spikes on its own

These aren’t minor inconveniences, it’s straight-up unusable at times.

What’s frustrating is that it feels like they didn’t even properly test it, just ran through a checklist and cleared it. The whole process feels rushed, like they’re just trying to get through backlog rather than actually evaluating the product properly.

I expected better from Headphone Zone given their reputation, but this experience has been really disappointing.

Hey everyone,

I recently bought the Twistura D Minor IEM from Headphone Zone, and I’m running into a weird issue with the DAC.

When I plug in the USB-C cable one way, everything works fine. But if I flip the USB-C (plug it in upside down), only the left earbud works and the right side completely cuts out.

From what I understand, USB-C should be reversible and shouldn’t affect audio channels like this, so it feels like something’s off.

Has anyone else experienced this with the Twistura D Minor or similar IEMs? Would really appreciate your input before I try to get a replacement.

Thanks!