Do not let 120 days go by without initiating a claim against the charge
After a long wait time I talked to a claims manager at my bank and they told me that Visa guidelines prevents them from even starting any claims that are older than 120 days. Visa will automatically deny it. Apparently all the banks follow these guidelines and Mastercard is the same way. I bet Stuart k owe this too and that’s why they string you along until the 120 days have passed then your order disappears from their tracking.
Learn from my loss. Don’t let 120 days go by.
I’m so mad right now.