I had an hour long ride where I realized after a while that the driver had two phones. One was dash mounted and going through his sound system. It was displaying the directions and he got a phone call on it. The other was propped in the area behind his steering wheel and I presume connected to the earpiece he had in. Knew something was up because his head was tilted at an odd angle. I got a video of it but it’s not great and uber is handling this with AI bots, so not at all.
I don’t want a refund, I don’t want to be in the road with this lunatic. Do you call highway patrol or what? Terrifying! I didn’t confront him because we were on a bridge going 75 and I have a friend who complained to her driver and he forced her out of the car so I have that in the back of my head.