u/EffectUnhappy1918

▲ 1 r/XPpen

My Xpen 13 graphics tablet isn't working. In fact, when I plug it in, the screen stays black. The stylus is detected on the screen. Before, I had an image, but over time, it started malfunctioning: the image would flicker or the tablet screen would go black. But now, when I turn it back on, the screen stays completely black. I bought it on Amazon less than two months ago, so I don’t really understand what’s going on.

After about thirty minutes of fiddling with all the cables, turning it off and on, unplugging and plugging it back in, it displays an image, but if I have to do that all the time, it’s going to get really annoying in the long run. I’m trying to check with XP-Pen support to see if I should send it back or if it’s related to something else? I have a desktop PC—if you think it’s related to my components

https://preview.redd.it/0h88rf08a7zg1.png?width=4000&format=png&auto=webp&s=1f51247dda8bd5db8260c6e4023c38caa21b910e

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u/EffectUnhappy1918 — 9 days ago