We are a nationwide CSP and we are currently using Numhubs implementation of BCID and holy cow it is a nightmare. Feels like we are paying a premium to be Alpha testers.
- Verizon BCID fails on probably 9/10 calls (even on phones it's worked on before it fails)
- Carriers are upping their fees frequently
- Numhubs platform is an absolute UX and functionality nightmare.
- We pay $100s a month to maintain certificates
- Our customers are pissed because this is being advertised as a fix-all to spam likely
- AT&T who make up nearly 50% of calls are no where to be found and keep getting delayed and still "in talks".
- Verizon device support is non-existant and will only function on devices purchased from verizon directly
- Nobody knows anything about valid issues and questions raised.
Anyone else running in to similar issues? Is it time to abandon this cash grab?