Hey guys, need some advice on a weird situation with SLT.
A couple of months ago, I upgraded my Fiber connection to the Rs. 5,900 Unlimited package (the prepaid one). Ever since I switched, the MySLT app has barely been billing me. For the last two months, my total bill amount showing on the app has been around Rs. 400 to Rs. 700. I think it is only catching my voice line rental and completely ignoring the unlimited data package.
At first, I thought maybe it was just how prepaid works, but my friend is on the exact same Rs. 5900 prepaid unlimited package. I checked his app, and his "Bill Value" shows up perfectly at around Rs. 9,200+ including taxes.
My app doesn't show the Rs. 9,200 at all, so I literally cannot even pay the full amount if I wanted to because idk how much I need to pay. Right now, my internet is working perfectly fine on unlimited speeds, basically for free.
Has anyone else experienced this specific glitch with the MySLT app?
Part of me just wants to enjoy the free ride, but I'm worried SLT's backend system is going to do an audit in a few months, realize the provisioning error, and hit me with a massive Rs. 20,000+ arrears bill all at once.
Should I call the hotline and tell them to fix my profile, or just use it as it is and hope they never notice?