u/Distinct-Resident759

Just got the renewal quote for our Zendesk plan. $69/agent/month on monthly billing. We have 3 technicians so that's $207/month just for basic ticketing.

Half the features are irrelevant to us. we don't need live chat, social media integration, or AI chatbots. We just need:

Emails become tickets automatically

Track time spent per ticket

Know which hours are covered by the retainer and which are extra billable

Generate a monthly report for each client

The time tracking and retainer vs billable distinction seems to be missing from most tools, or it's buried in a $500/month enterprise plan.

What are you using? Would love to hear what's actually working for teams our size.

I have a small apartment I host on Airbnb and Booking.com. Every week before I update my prices I end up opening 8–10 tabs of nearby listings, checking what they charge for the coming weekends, and trying to figure out if I'm too high or too low.

It takes me 30–45 minutes and I still feel like I'm guessing half the time. Last summer I was pricing 20% below what similar apartments nearby were getting for two weeks straight and didn't even realize it until I looked back.

I tried Airbnb's Smart Pricing but it kept pushing my rates lower than I was comfortable with. It felt like it was optimizing for Airbnb's bookings, not my income.

I've looked at tools like PriceLabs but $20 a month feels like overkill for one apartment. I'm not running a business with 10 properties . I just want to know if I'm charging roughly what my neighbors are charging

Curious what other small hosts do:

Do you check competitor prices manually like I do?

Do you just use Smart Pricing and accept whatever it suggests?

Have you found anything simple that actually works without a monthly subscription?

Happy to hear how people handle this, especially if you only have 1–3 properties.

I'm so frustrated right now.

Two hours into a complex writing project with ChatGPT. We had everything dialed in. The structure, the tone, specific decisions, things to avoid. Then the context window fills up and I have to start a new conversation.

I paste a quick summary to catch it up. Doesn't work. ChatGPT has no idea what's going on. Keeps suggesting things we already ruled out, ignores the style rules I spent 30 minutes establishing, asks questions we already answered an hour ago.

I know I can ask it to summarize everything before the session ends but it never actually captures what matters. It's always too vague and surface level. The new conversation never feels like a continuation. It feels like starting over with a stranger who skimmed a one paragraph note about your project.

Two hours of built up context just gone.

Is anyone else dealing with this or is it just me?