Update on the dead pixels: it’s getting worse (read below)
Every single time I open my 3ds, the amount of dead pixels increases rapidly and it’s causing me a lot of anxiety and, frankly upset at the repair shop I sent it to.
I’ve contacted them since, and they responded instantly (despite ignoring both my emails during the process of the hinge repair, having taken a month longer than expected) saying it wasn’t their fault and “is not related to the shell replacement we carried out.” This is obviously a lie, as I know the bottom screen WAS replaced. I sadly have no photographic evidence, but I remember the scratches and wear made to the old screen like the back of my hand. I’ve had this thing 12 years.
The email was also pretty unprofessional with a couple weird typos, which didn’t help.
I am quite pissed off, as they’re demanding £75 for a bottom screen replacement they ALREADY DID. I am not paying £165 in repairs when half of it is for something they could’ve prevented, and cannot afford to fix myself due to my own inabilities. I really just want to use my 3ds again, because the anxiety of how fast these pixels are spreading is crushing me even if it doesn’t affect gameplay.
As a final note, if anyone here in the uk or europe can help replace the screen, I’m more than happy to help. I cannot afford, and simply do not want to work with these people again.