I recently booked a flight through our company portal. For context, I'm not even silver elite, but probably will be by year end.
I got an email that united is upgrading my seat to first class (I'm still about a week out from this trip). I also got a receipt that showed a "20.00 UGC" fee for a "MP Plus Point Regular Upgrade Fee." My other flight on this trip shows I'm #2 on the upgrade list. I'm not sure I made any specific requests to upgrade and I've never been upgraded to first from straight economy, so I had a couple questions.
How did this happen?
What is the "20.00 UGC" fee?
Am I going to be spending a large chunk of miles for these upgrades?
Thanks for any help y'all can provide! I'm definitely not complaining, I just want to get some more context.