I don’t understand, companies will spend millions upon millions of dollars on union busting and actively pay their employees horribly knowing it’s going to make them look bad and have people against them. But why don’t they spend that same amount of money taking care of their employees and having genuinely good customer service?
Steam is a great example of what I mean, they’re a monopoly not because they’re the only ones, but because they actually care about their customers and listen to them, so people will use choose them over others for that alone. They’re still very profitable.
Meanwhile companies like Ubisoft will purposely put out crap products knowing damn well it’s not what people want. I get that people will pay no matter what and it’s all about the bottom line but… if they paid even a little attention to their customers people will go out of their way to purchase their products and then their bottom line will be the same AND they will have good rep.
Same with employees, instead of spending millions on millions union busting, why not invest that money into the employees themselves? That will increase productivity and retention with money they would have spent anyways and they’d actually look good. Seems like a win win… it just doesn’t make any sense to me.