u/Dense_Matter4662

less than a year ago I bought a dell OEM battery from their official website in Germany. just after a few months of use I started seeing the battery degrade so fast. now about 11 months and I'm still under warranty period, the battery only has around 69wh instead the original 97wh. I tried to reach through the customer support, technical support and even calls to get someone so I can request for a new one since that's not acceptable for a new battery. I feel like there are a bunch of scammers, like no option to reach out to them. I could have brought a 3rd party battery but I thought the OEM ones would be better. anyone know how to reach out to these people? I've been trying for hours and it's so frustrating.