I’m currently scaling a dropshipping store using Shopify Payments, but I keep running into holds or even account terminations.
The weird part is that I’m following the policies and my chargeback rate is around 0.5%, so nothing alarming there. Still, as soon as I try to scale volume, issues start happening.
Is there something specific Shopify looks at beyond chargebacks (like sudden volume spikes, product type, customer complaints, etc.)?
For those who’ve successfully scaled with Shopify Payments, what did you do to avoid holds or shutdowns? Or is it just safer to move to another payment processor when scaling?