Tw for Suicidal thoughts
Had my appointment to start T on April 3. The doctor prescribed it to me that day. Prescription didnt get filled because I needed prior authorization. Sent a message to my doctor, didnt hear back for a week. Called my insurance. They approved what was sent to them. I was prescribed a gel bottle. They were sent and approved gel packets. They sent the approval to the pharmacy. Pharmacy didnt fill the prescription because gel packets were approved and I was prescribed the bottle. Called doctors office. Was told they would send in the correct forms. It’s been a week since then. Talked to insurance yesterday and it turns out the doctors didnt send in anything. So I called the office again. Was told that they have it approved on file and I should call the pharmacy. Called the pharmacy, got no help, they just told me to call the doctors office. Called the office, asked for help, was told I need to talk to the doctor (even though the previous times it has been handled by assistants), got put on hold. Called the pharmacy again, finally got a clear answer, what I basically knew. Doctors office sent the wrong type of medication for approval, insurance sent that to the pharmacy, then the pharmacy can’t fill it because it’s not what was prescribed.
I have been messaging and calling my doctors, insurance, and pharmacy for the past four weeks. It’s not the insurances fault, they still approved T, just in the wrong packaging. The pharmacy can’t fill my prescription because my doctors sent a prescription with a PA form that didn’t match. Every time I try to talk to the doctors office they say they’ll fix it or it has been fixed etc and it has not. The doctor that prescribed it to me is out of office until May 11. I genuinely do not know how much longer I can go on like this. I have always had suicidal thoughts but these past few days they have been so horrible. I know T won’t fix my problems but I am so frustrated that I can’t even start it because my doctors sent the wrong forms and arent fixing it. I keep trying to talk to them and I keep getting no help. I feel so hopeless and I don’t know how much longer I can take it. Im not even in a conservative country I am in California US in the bluest part of the state and am doing this through the gender clinic at my local hospital which is super LGBTQ friendly. They just aren’t helping and I know for a fact it shouldn’t be taking them this long because the insurance approved the gel packets two days after the doctors sent in the PA form. This whole ordeal is driving me crazy. I cancelled my follow up appointments because I have no idea when I’m going to be able to start and at this rate I might not even be able to by the time I move for college in August. I am so frustrated and upset and I hate feeling this awful all the time because I feel like I am getting nowhere and no one is helping me.