
Hello, I'm making this post in a desperate attempt to see if I'm the only one having this issue.
When I first switch to Spectrum mobile I love the service but my phone which was paid off at the time started having service issues until one day it just wasn't connecting to data at all. Took it to spectrum and nothing, it was a mystery to them as well and my only option was to buy a new one and trade it in.
I bit the bullet and traded it in for the one I have right now. Well, guess what I just finished paying off this phone like a month or two ago and now I'm having signal issues. My calls are not going through, I keep disconnecting mid-call and I don't receive some calls. Yes, we are having bad weather here at the moment but it's not that bad and my wife who is in the same plan with me her phone works fine. This is a complete mystery to me that it's always having issues after my phone is paid off. But before I go in to complain or probably switch carriers I wanted to know if anyone is having the same issue as me.