u/DeliciousTheme3514

I’ve been experiencing a massive issue with pairing my Meta Quest 3 since the UI update. I was experiencing some glitching and freezing immediately after the update so decided to factory reset. Since doing that I have not been able to use the device at all as it refuses to pair with my phone. I get as far as the screen with the pairing code and it never proceeds, just says “Unable to Pair Headset”. I’ve tried all the recommended tricks: sideloading on the computer, factory resets, clearing out all my devices from the Bluetooth, trying a different device, changing the network it’s on, taking the headset far away. Nothing seems to make it pair. I know the Bluetooth on my phone works because I can pair other devices (also tried another phone too, both IPhones)… I know the Bluetooth on the device works because it detects the controllers just fine. I’m at my wits end here, I tried meta support and they were basically useless, advised me to buy another one. It was perfectly functional prior to the update, so obviously this is a software problem. Would anyone be able to help?