u/Defiant-Orange-9153

I opened the Qatar Airways app today and one of my flight times got updated. It now departs 5 minutes later. The app is telling me to accept the changes or request a refund. If I click request a refund, do I then get the entire amount back or are there any fees? I talked to an agent and he said there will be fees but why offer that option in the first place then?

Thank you

I opened the Qatar Airways app today and one of my flight times got updated. It now departs 5 minutes later. The app is telling me to accept the changes or request a refund. If I click request a refund, do I then get the entire amount back or are there any fees? I talked to an agent and he said there will be fees but why offer that option in the first place then?

Thank you