Outages,feedback, and reviews for app
Recently people I have been sending text messages to have not been receiving links I send. After some digging I found that there was an outage in my area. However, to find this I had to be on a service call.
On this call I was made aware that there is no way to check these outages in the app, nor how long they will last for. I haven't been able to send links for half a week now. Not only can I not check these outages in the app, he said the only way to check them was to call customer service. EVERY TIME.
This is not great at all, so I figured I'd leave some sort of review or feedback. On the app? Nope can't do it there. Alright maybe the website? That seems reasonable. Also nothing. People using this service should not have to jump through hoops and maybe even be forced to create third party accounts just to leave any sort of feedback or see outages.