Account under review, never received email.
The other day I ordered a guitar and today the seller messaged me with pictures of the guitar, asking for final confirmation before they ship it. However, I can't respond to the message because my account was placed under review. I have no idea why but if I had to guess it's because my account was inactive for 3 years and then I had a few failed logins when my new password didn't save correctly. I also use a third party web browser that a lot of websites mistaken for bot activity so probably something to do with those. But anyways I never received the email that reverb claims it sent to me about the next steps, and when I try to contact support their chatbot says it opened an email thread, but again I don't see those either, unless they only open up when one of their people responds to it.