Hello everyone,
I was playing normally on my Xbox One when I opened the GameSir software and saw there was an update available. I updated it successfully, and at the end it even showed the message “update successful.” The point is, there were no errors during the process.
However, after that, the controller would no longer turn on or connect. Now, whenever I plug it into either my PC or Xbox, the left trigger just vibrates continuously. I tried resetting it using a clip for more than 10 seconds, but nothing happened.
I contacted a moderator on Discord, and they sent me a program to fix the firmware. I downloaded it and tried to follow the steps exactly as shown in the guide, but it didn't work. The “install firmware” button in the program never becomes enabled.
I'm not sure if I'm doing something wrong. It had never happened to me, I think that's why I was surprised that a control could be completely damaged by a simple update.