u/Cubanrice

Hello, as most of you know Microsoft verification servers crashed yesterday leading many to believe they were hacked or whatever.

Like most, I entered my password several times in both my emails and it locked me out. The phone number verification didn’t work either. Once everything came back online, they never reset the lock out so now it’s telling me I can’t use my phone number to get a code on either email. I can’t send a code to my back up email because both my emails are linked to one another and both locked out.

I’ve tried the additional form where you fill out your info and answer the questions but it keeps telling me it’s not valid… customer support number is automated and has now flagged my number where it immediately tells me to go online for support and hangs up, won’t even let me pick an option.

Can someone please help me here?!

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u/Cubanrice — 16 days ago