▲ 2 r/ClassPass
“Early access trial” which gives 0 credits instead of advertised 48
I contacted customer service to see why I have no credits though I signed up for a trial through the correct link. Apparently there’s an early access trial, randomly given to certain customers where instead of 48 credits you are instead given 5 workout classes. I’m a bit annoyed because 5 workout classes is at most 30 credits which is still 18 credits short, and I don’t really WANT to try workout classes.
Customer service is really unhelpful too. I’ve heard from several people that they like ClassPass and I was excited to get the trial to see for myself and I would’ve kept paying for it if I liked it. I feel super deceived now and I probably will just cancel instead
u/CountryPrevious4776 — 5 days ago