u/Cosmisan

▲ 2 r/computerhelp+1 crossposts

Having an issue where the Virus & Threat Protection build into windows defender isn't working. It doesn't finish scanning and gives me an action needed prompt in the taskbar icon with a red cross. "Threat service has stopped. Restart it now." is displayed afterwards.

I downloaded the paid version of Bitdefender and did 3 scans that completed without finding anything. After that I fully reinstalled windows by using the Reset PC function in settings. It was a complete reinstall wiping everything and using the cloud. After the reinstall first thing I did was opening up windows security and doing a full scan. It worked this time and completed in 11 minutes without finding anything. So I continued setting up my apps and after I installed 1Password I got the red cross in the taskbar and had the same problem again. I don't know if it is related to 1Password though since I might not have noticed it beforehand.

I have included a link with a video to the issue.

https://imgur.com/a/VpVHU20

Asus ROG Strix 16 laptop i9, 4080, 32GB

Windows 11 Pro

Thanks for the help.

u/Cosmisan — 17 days ago