What is your workplace's policy on compassionate leave?
I work full time in an office, small business (<12 employees in the office) and we don't get sick pay, so I rarely take time off because I can't afford. I lost a grandparent recently and had spent more than a week leading up to it miserable as sin and going to the toilet to cry throughout the day. On the day they passed, I emailed my managers to say I wouldn't be in that day and gave them the reason. Only one replied to me, the other hasn't acknowledged it.
I had to use a day's annual leave for the day they passed and then another one for the funeral. Like the week leading up, I was miserable at work, crying a lot in private but colleagues knew what was going on. I was offered no support and had to reach out to ask if I could backdate annual leave so I didn't lose out on money. I did eventually have a paid day off a week after the funeral because my manager who works remotely messaged me and said they'd heard I'd been struggling since the funeral, so I should take the following day off and I'd still get paid. Apart from that, management haven't spoken to me about it. We don't have a HR department.
I know that legally workplaces don't have to offer compassionate leave and I didn't expect to get any (I also didn't expect the death to affect me so hard). But, so many people have been shocked by this. I just assumed it was normal, especially for a grandparent, but I'm actually the only one in my family that didn't get any paid compassionate leave.
So, is it normal? What's your workplace's policy?