New fans not working in prebuilt pc from ibuypower.
I recently purchased a prebuilt ibuypower pc specifically this one linked. It came with ibuypower rgb fans that i wanted to replace as well as the cpu cooler. So i did that, i installed the aio cpu cooler no problem the fans are spinning, rgb is working, that’s working well. Except the fans i purchased, i purchased asia horse fans and they just will not turn on at all wether its spinning or rgb. I have them plugged into separate rgb headers and cha_fan headers and they just wont turn on, i tried going into bios, daisy chaining, changing the control to dc and full speed and they still didn’t even spin. I’m pretty sure they’re not just faulty because they were two separate purchases 3 reverse fans one forward fan same brand. I know the headers aren’t damaged because i put the old fans back in for the time being and they’re working perfectly, what am i missing??